Following Kanye West’s refusal to appear on MTV Total Request Live on Tuesday afternoon, the network issued a statement in support of the star.

“MTV has a long and collaborative relationship with Kanye and we hope and look forward to continuing that meaningful relationship,” MTV’s statement said Tuesday.

“Kanye West is a visionary performer and he didn’t let his fans down at this year’s VMA’s,” the statement said. “From his incredible renditions of “Stronger” and “The Good Life,” to the spectacular aerial shots from his multi-level suite which made for one of the grandest visuals of the night, the audience feedback on MTV.com has been overwhelming. In fact, he is the only artist to have three performances ranked in the top 15 on MTV.com.”